We are excited about the launching of Sure Step 2012! On this new version the main focus is guidance for the Microsoft Dynamics AX 2012 release and new content for Microsoft Dynamics CRM 2011 On-premises and Online. You will also find a distinct realignment of content in Sure Step methodology in the following areas:
Solution Envisioning:
A more prominent focus on the Solution Overview section describing,
Microsoft Dynamics solution capabilities
Industry-Vertical solutions guidance for Manufacturing, Public Sector, Retail, and Services Sector
Cross Industry-Horizontal solutions guidance for Customer Care and Extended CRM
Updated Decision Accelerator offerings content for AX 2012, including Role-Tailored Questionnaires, Fit Gap Spreadsheets, Estimator Tool, and Upgrade Assessments.
Updated CRM content, including Sizing Tools for CRM 2011 On-premises and Online, and Upgrade Assessment Delivery Guide and Design Considerations.
NEW! Accelerated Proof of Concept with CRM Online. Use this service to gain quick buy-in from your customers.
Solution Implementation & Upgrade:
Scalable waterfall and iterative approaches to implementing and upgrading Microsoft Dynamics solutions.
Updated Implementation artifacts for AX 2012, including updated Configuration Settings, Security Role Definitions, select Process Maps, Testing Guidance, and Environment Specifications.
Updated AX 2012 Upgrade templates and guidance, including Project Plan/WBS, Application Modules configuration, Custom Workflow and Reporting Requirements, Testing Plans, and Environment Specifications.
Solution Optimization:
Realigned Optimization Offering roadmaps that map more closely to service offerings by product line.
NEW! Roadmaps for AX 2012, CRM 2011, GP 2010, NAV 2009 and SL 2011, to help drive greater quality in solution delivery with proactive and post go-live services.
Microsoft Dynamics Partners are well represented in Accounting Today’s Top 100 VAR List. Having over 70% of the top 100 list reselling Microsoft Dynamics solutions is a testament to the product offering from Microsoft as well as the strength of the Microsoft Dynamics partner community. Many of the VARs credited an uptick in business to their strong product and service offerings. Our continued partnership between Microsoft Dynamics and its resellers is a key competitive differentiator for our solutions and drives ongoing value to over 300,000 customers in our collective global ecosystem. You can view the findings and top 100 list on the Accounting Today's Top 100 VAR List
SharePoint Conference 2011 is the premier worldwide conference dedicated to SharePoint and related technologies being held October 3-6, 2011 in Anaheim, California.
SharePoint Conference 2011 will be the conference to learn more about Microsoft® SharePoint® 2010, the business collaboration platform for the enterprise and the internet. Learn how to apply the latest best practices for building and deploying solutions on the platform and find out how customers and partners are embracing cloud-based services to create value for their organizations.
NAV TechDays is the name of a new conference, organized by mibuso.com.
The goal of this conference is to offer 2 days full of – technical only and highly relevant – sessions, related to Microsoft Dynamics™ NAV.
Session topics:
Administrating NAV '7.0' with Windows PowerShell 2.0
High-Quality Test Automation for NAV Applications
Developer Tools
Form Transformation
Integration (CRM connector, Webservices, Windows Phone 7, ...)
Mergetool
.NET and NAV Interop
Partner-ready Software: how to build software for others to maintain
We are proud to announce the Partnership between BSE Consulting Korea and SB Consulting France.
SB Consulting, founded in 2001, is Microsoft Gold Partner and a strong player on the french Market.
Being both experts on Microsoft Dynamics NAV technologies, BSE Consulting and SB Consulting are teaming up in order to provide the best service possible to its clients in Europe and in Asia.
Last month at Directions EMEA in Berlin, Jet Reports announced a collaboration between Jet Reports and Microsoft to provide Microsoft Dynamics® NAV customers additional value through improved ad-hoc Reporting and Analysis in Microsoft Excel®. A new product, Jet Reports Express for Microsoft Dynamics NAV, will soon be available for all new and existing Microsoft Dynamics NAV 2009 customers who are on an active Business Ready Enhancement Plan.
Jet Reports Express for Microsoft Dynamics NAV is a business reporting tool which gives users a simple way to create high impact reports from their Microsoft Dynamics NAV business data from within Excel. Users will be able to harness Excel’s powerful analysis and charting capabilities using Jet Reports GL function and NL Tables function, as well as new innovative features to easily join data from multiple tables. This new product will be available in the third quarter of 2011 as a download on Microsoft’s Customer Source and Partner Source websites.
Detections in Korea rose 56.8 percent from 3Q10 to 4Q10, with three families—Win32/Onescan, Win32/Parite, and Win32/Nbar—representing 77 percent of the 3Q–4Q increase. Onescan, a Korean-language rogue security software family first detected in 4Q10, was itself responsible for about 32 percent of all detections in Korea.
Rogue security software, typically mimic the general look and feel of legitimate security software programs. These softwares appear to be beneficial from a security perspective but provides limited or no security, generates erroneous or misleading alerts, while urging users to pay for the “full version” of the software to remove the threats.
False malware detections by Win32/Onescan, a Korean-language rogue security software family
The relative prevalence of different categories of malware
This is extract from Microsoft Security Intelligence Report - Volume 10
Download the full report here
The new and enhanced features in Microsoft Dynamics CRM 2011 offer new levels of user productivity and collaboration. Microsoft Dynamics CRM 2011 unlocks new opportunities and helps you meet your specific business needs with a low total cost of ownership.
What's New in Microsoft Dynamics CRM 2011: Introduction Video
What's New in Microsoft Dynamics CRM 2011: Improved Microsoft Office interface
Microsoft Dynamics CRM 2011 introduces a new Office 2010 contextual ribbon for the Microsoft Dynamics CRM Online and Microsoft Dynamics CRM browser clients and for Microsoft Dynamics CRM Online for Microsoft Office Outlook. The new ribbon delivers a consistent, familiar navigation and user experience that helps you better integrate Microsoft Dynamics CRM Online with your Office 2010 environment.
Advanced user personalization
Microsoft Dynamics CRM 2011 lets you configure a workspace that is personalized to meet your unique role and information needs. Personalizing a workspace means that you can set the default pane and tab that display when you open Microsoft Dynamics CRM Online. You also have control over what links appear in the workplace view, how many records appear in lists, how numbers and dates display, and the language for your user interface. Combine this personalization with the new dashboard feature to create a personalized dashboard for your default view.
Role-based forms and views
Microsoft Dynamics CRM 2011 displays forms and views based on user roles. This role-tailored design ensures that the business professionals in your organization have fast access to the relevant information they need. Role-based forms and views also prevent users from viewing data that they are not authorized to view.
Inline data visualization
In Microsoft Dynamics CRM 2011, you can quickly create and share inline charts with drill-down intelligence. Using these charts, you can visually navigate data and uncover new insights that contribute to your organization's success. View the charts you create from the main list of records or from the list of associated records for an individual record. Share your charts with other users or teams in the organization. Import charts created by other users into your records.
Dashboards
Dashboards are a powerful feature in Microsoft Dynamics CRM 2011. Use a dashboard to see at a glance all the important information you need to make key business decisions every day. Assemble and present information from several places in Microsoft Dynamics CRM Online in a quickly-read format. This means that you do not have to search multiple areas for the information you want. Dashboards are easy to create, and are easy to revise as your changing business needs require.
Better Office Outlook experience
Microsoft Dynamics CRM 2011 improves the integration of Microsoft Dynamics CRM Online into Microsoft Office Outlook with the Microsoft Dynamics CRM Online for Microsoft Office Outlook. It takes full advantage of native Outlook functionality, such as previews and conditional formatting, and presents Microsoft Dynamics CRM Online areas as sub-folders in Outlook mail folders. With a few exceptions, these Microsoft Dynamics CRM Online areas in Outlook include all of the same functionality as the browser clients.
Contextual document management
If your organization uses Microsoft SharePoint Server 2010, you can easily manage documents that are related to records within a particular entity. Using Windows SharePoint as your document depository, the seamless interface in Microsoft Dynamics CRM 2011 allows you to quickly add and edit documents that are associated with a particular record. When you set up document management, Microsoft Dynamics CRM Online creates the structure on your Windows SharePoint site that works with the entities and records that you want for document management.
Goal management
Microsoft Dynamics CRM 2011 gives you the ability to define key performance and business health indicators. This way you can track and measure results against your organization's goals or metrics. Easily and quickly define goals for a campaign or fiscal period. Combine smaller goals, such as for specific teams or territories, into the overall goals for your organization. Create a rollup of all the goals into the actuals that show how you are tracking.
Interactive process dialogs
Microsoft Dynamics CRM 2011 expands its workflow capability by adding interactive dialogs. Dialogs present a consistent message to your customers. Also, dialogs collect and process information by using step-by-step scripts to direct users through every process. At one level, you can use dialogs to guide customer interactions and internal processes. At another level, you can increase dialog performance and versatility by incorporating workflow logic. This logic invokes automated tasks by using the responses a customer or user makes during the dialog script.
Cloud development
Microsoft Dynamics CRM 2011 is at the leading edge of cloud computing (A type of computing that uses groups of servers and scalable resources, generally a platform as a service and software as a service, over the Internet.). Developers can take advantage of the Windows Azure platform to develop and deploy custom code for Microsoft Dynamics CRM Online by using powerful tools, such as Microsoft Visual Studio. Using the Microsoft .NET Framework 4.0, developers can also incorporate Microsoft Silverlight, Windows Communication Foundation, and .NET Language Integrated Query (LINQ) into their cloud solutions. Cloud development for Microsoft Dynamics CRM 2011 is a powerful tool for customizing your Microsoft Dynamics CRM Online solution for optimal performance and business results.
Solution management
Solutions in Microsoft Dynamics CRM 2011 are a new way to save customizations and share them with other users. You can create a solution or import a solution created by a developer outside your organization. It is easy to share a solution with other users. A managed solution can be edited only by specific users. An unmanaged solution can be edited by any user with an appropriate user role. A solution can have version numbering, relationships with entities and other components, and security features based on user roles.
Microsoft Dynamics Marketplace
Microsoft Dynamics Marketplace is your online solutions catalog. These solutions help you accelerate and extend your Microsoft Dynamics CRM Online implementation. Quickly discover and apply industry-specific applications and extensions from Microsoft and its partners. Then, Marketplace distributes your solution directly to you.
Microsoft Dynamics Marketplace is fully integrated with Microsoft Dynamics CRM 2011. Find your solution directly from Microsoft Dynamics CRM Online.
Microsoft Corp. (Nasdaq: “MSFT”) and Skype Global S.à r.l today announced that they have entered into a definitive agreement under which Microsoft will acquire Skype, the leading Internet communications company, for $8.5 billion in cash from the investor group led by Silver Lake. The agreement has been approved by the boards of directors of both Microsoft and Skype.
The acquisition will increase the accessibility of real-time video and voice communications, bringing benefits to both consumers and enterprise users and generating significant new business and revenue opportunities. The combination will extend Skype’s world-class brand and the reach of its networked platform, while enhancing Microsoft’s existing portfolio of real-time communications products and services.
With 170 million connected users and over 207 billion minutes of voice and video conversations in 2010, Skype has been a pioneer in creating rich, meaningful connections among friends, families and business colleagues globally. Microsoft has a long-standing focus and investment in real-time communications across its various platforms, including Lync (which saw 30 percent revenue growth in Q3), Outlook, Messenger, Hotmail and Xbox LIVE.
Skype will support Microsoft devices like Xbox and Kinect, Windows Phone and a wide array of Windows devices, and Microsoft will connect Skype users with Lync, Outlook, Xbox Live and other communities. Microsoft will continue to invest in and support Skype clients on non-Microsoft platforms.
“Skype is a phenomenal service that is loved by millions of people around the world,” said Microsoft CEO Steve Ballmer. “Together we will create the future of real-time communications so people can easily stay connected to family, friends, clients and colleagues anywhere in the world.”
Skype will become a new business division within Microsoft, and Skype CEO Tony Bates will assume the title of president of the Microsoft Skype Division, reporting directly to Ballmer.
“Microsoft and Skype share the vision of bringing software innovation and products to our customers,” said Tony Bates. “Together, we will be able to accelerate Skype's plans to extend our global community and introduce new ways for everyone to communicate and collaborate,” Bates said.
“Tony Bates has a great track record as a leader and will strengthen the Microsoft management team. I’m looking forward to Skype’s talented global workforce bringing its insights, ideas and experience to Microsoft,” Ballmer said.
Speaking on behalf of the investor group that sold Skype to Microsoft, Egon Durban, managing director of Silver Lake, said: “We are thrilled with Skype’s transformation during the period of our ownership and grateful for the extraordinary commitment of its management team and employees. We are excited about Skype’s long-term future with Microsoft, as it is poised to become one of the world’s most dynamic and comprehensive communications platforms.”
Founded in 2003, Skype was acquired by eBay in September 2005, and then acquired by an investment group led by Silver Lake in November 2009. Skype has made impressive progress over the past 18 months under Silver Lake’s leadership, increasing monthly calling minutes by 150 percent, developing new revenue streams and strategic partnerships, acquiring the intellectual property powering its peer-to-peer network, and recruiting an outstanding senior management team.
Other members of the selling investor group led by Silver Lake include eBay International AG, CPP Investment Board, Joltid Limited in partnership with Europlay Capital Advisors; and Andreessen Horowitz.
The acquisition is subject to regulatory approvals and other customary closing conditions. The parties hope to obtain all required regulatory clearances during the course of this calendar year.
일시 : 2011년 5월 12일(목) 13:00 ~ 18:00 장소 : 양재동 엘타워 7층 그랜드홀 대상 : CRM을 통해 비즈니스 생산성을 극대화하고자 하는 모든 기업의 영업, 마케팅, 서비스 및 IT 관리자/실무자
영업 성과 예측을 향상하기를 원하십니까? 영업 주기를 단축하고 영업 비용을 절감하기를 원하십니까 실시간으로 전체적인 업무 성과를 한눈에 파악할 수 있는 대시보드가 필요하십니까? 클라우드 방식으로의 전환을 통해 기존의 간접운영비용을 줄이는 것을 고민하고 계십니까?
경쟁력 강화를 위해 고객 만족도 및 직원 업무 생산성을 극대화할 수 있는 솔루션을 찾으십니까?
BSE Consulting delivers IT consulting and implementation services. Experts in ERP technologies with acute knowledge of Microsoft Dynamics NAV (Navision) and CRM, our multilingual team speaks Korean, English, and French. We are able to accompany foreign companies in Korea and also develop and follow IT projects worldwide.
